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• New Features in IPAM 3.0 [Article]

  New Features in IPAM 3.0: Improved User Delegation Defining access roles per subnet, group, supernet or create your own custom combinations.

  Date Updated: 16 May, 2012 | Date Created: 09 March, 2012 | Category: Orion IPAM
• How to filter EOC resources using built-in properties [Article]

  Overview Unlike other SolarWinds products, you have to look up two things i

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Orion Enterprise Operations Console (EOC), Web Console (EOC)
• IPAM Subnet Column Matching Validation problems [Article]

  Issue: When importing a file containing an IPAddress in the same subnet as an existing Scope you receive the error: Subnet specification is ambigous (sp).

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: DHCP (IPAM), Orion IPAM, Web Console (IPAM)
• Unable to delete credentias in IPAM [Article]

  Issue: Unable to delete credentias in IPAM Resolution: To resolve

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Orion IPAM, Web Console (IPAM)
• IPAM Stopped scanning with an Exception in logs [Article]

  Issue: IPAM Stopped scanning with an Exception in logs. This error displays: Error message in

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Orion IPAM, Web Console (IPAM)
• Configuratiion Wizard starts in the 'default mode' during upgrade [Article]

  Issue: IPAM 2.0.1 upgrade to 3.0. After the installation the Configuration Wizard starts in the 'default mode' asking which parts to configure. R

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Installing, Migrating, Upgrading, Licensing (IPAM), Orion IPAM
• Editing an IP Address errors out with "Cannot insert the value NULL into co... [Article]

  Problem: Database wasn't updated properly during upgrade. Column "SubnetId" in the IPAM table "IPAM_NodeAttrData" wasn't deleted properly.

  Date Updated: 15 May, 2012 | Date Created: 13 January, 2012 | Category: Database (IPAM), DHCP (IPAM), Installing, Migrating, Upgrading, Licensing (IPAM), Orion IPAM, Security (IPAM), Services (IPAM), Web Console (IPAM)
• Modify payload size for ICMP ping equests. [Article]

  To modify the default payload size for ICMP packets: 1. Change the variable in 'SolarWinds.IPAM.Jobs.dll.config' configuration file. The payload is changed globally, therefore all ICMP packets for s...

  Date Updated: 15 May, 2012 | Date Created: 23 June, 2011 | Category: Orion IPAM
• How does SolarWinds recognize locales and other regional settings? [Article]

  With the release of SolarWinds NPM 10.3 on Orion Platform 2012.1, SolarWinds provides localized network management. You can now view your web console and all data contained therein in your local lang...

  Date Updated: 15 May, 2012 | Date Created: 06 March, 2012 | Category: Additional Polling Engines (NPM), Additional Web Server (NPM), Additional Web Server (NTA), Additional Web Server (SAM, formerly APM), Configuration Wizard (EOC), Configuration Wizard (NCM), Configuration Wizard (NPM), Database (IPAM), Database (NCM), Database (NPM), Database (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (EOC), Installing, Migrating, Upgrading, Licensing (IPAM), Installing, Migrating, Upgrading, Licensing (IPSLA), Installing, Migrating, Upgrading, Licensing (NCM), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (NTA), Installing, Migrating, Upgrading, Licensing (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (UDT), Integration for NPM (NCM), Orion Enterprise Operations Console (EOC), Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), Reports (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Troubleshooting (NPM), Web Console, Web Console (EOC), Web Console (IPAM), Web Console (NCM), Web Console (NPM), Web Console (NTA), Web Console (SAM, formerly APM)
• What browsers are supported for use with the Orion Web Console? [Article]

  The following browsers are supported for the Orion Web Console.

  Date Updated: 15 May, 2012 | Date Created: 02 August, 2011 | Category: Additional Web Server (NPM), Additional Web Server (NTA), Additional Web Server (SAM, formerly APM), General (IPSLA), Installing, Migrating, Upgrading, Licensing (EOC), Installing, Migrating, Upgrading, Licensing (IPAM), Installing, Migrating, Upgrading, Licensing (IPSLA), Installing, Migrating, Upgrading, Licensing (NCM), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (NTA), Installing, Migrating, Upgrading, Licensing (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (UDT), Integration for NPM (NCM), NCM Integration Component (NPM), Orion Enterprise Operations Console (EOC), Orion Failover Engine, Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion NetFlow Traffic Analyzer (NTA), Orion Network Atlas, Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), Orion Web Console Integration with Toolset (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, SolarWinds Virtualization Manager, Synthentic End User Monitor, Web Console, Web Console (EOC), Web Console (IPAM), Web Console (NCM), Web Console (NPM), Web Console (NTA), Web Console (SAM, formerly APM)
• How to upgrade SolarWinds Orion products [Article]

  SolarWinds Orion modules and standalone products are compatible with the s

  Date Updated: 14 May, 2012 | Date Created: 30 March, 2012 | Category: General (IPSLA), Installing, Migrating, Upgrading, Licensing (IPAM), Installing, Migrating, Upgrading, Licensing (IPSLA), Installing, Migrating, Upgrading, Licensing (NCM), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (NTA), Installing, Migrating, Upgrading, Licensing (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (SEUM), Installing, Migrating, Upgrading, Licensing (UDT), Miscellaneous (NPM), Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion NetFlow Traffic Analyzer (NTA), Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Synthentic End User Monitor
• Message: "'Orion Module Engine' service on Primary Orion must be ... [Article]

  Issue: You get the message: "'Orion Module Engine' service on Primary Orion must be running before this service starts on Additional Poller. Cause: In SAM 5.0, this message means that the poller is n...

  Date Updated: 11 May, 2012 | Date Created: 11 May, 2012 | Category: Additional Web Server (SAM, formerly APM), Database (SAM, formerly APM), Monitoring (SAM, formerly APM)
• Credentials for Running Jobs are Sticky and Not Capable of Being Over-ridden [Article]

  Issue: Credentials used to create a job are expected whenever the job runs, either by schedule or manually. Any NCM user other than the one who created the job, and regarless of account permissions, ...

  Date Updated: 10 May, 2012 | Date Created: 10 May, 2012 | Category: Database (NCM), Main Application (NCM), Orion Network Configuration Manager (NCM, formerly Cirrus), Passwords (NCM), Permissions (NCM), Security (NCM), Web Console (NCM)
• Credentials for Running Jobs are Sticky and Not Capable of Being Over-ridden [Article]

  Issue: Credentials used to create a job are expected whenever the job runs, either by schedule or manually. Any NCM user other than the one who created the job, and regarless of account permissions, ...

  Date Updated: 10 May, 2012 | Date Created: 10 May, 2012 | Category: Database (NCM), Main Application (NCM), Orion Network Configuration Manager (NCM, formerly Cirrus), Passwords (NCM), Permissions (NCM), Security (NCM), Web Console (NCM)
• What CPU and memory utilization object IDs (OIDs) does Orion NPM poll? [Article]

  By default, Orion NPM polls the following CPU and memory utilization OIDs, as listed by device manufacturer. ManufacturerOID NameOID Value Cisco CiscoFreeMem 1.3.6.1.4.1.9.2.1.8.0 ...

  Date Updated: 10 May, 2012 | Date Created: 23 April, 2010 | Category: Orion Network Performance Monitor (NPM), Polling (NPM)
• SNMP on Cisco Nexus 5000: libcmd() Process Has Memory Leak [Article]

  snmp memory leak associated with libcmd() Symptom: The process libcmd has a memory leak and is increasing in memory. Timeouts

  Date Updated: 10 May, 2012 | Date Created: 10 May, 2012 | Category: Orion Enterprise Operations Console (EOC), Orion IP SLA Manager (formerly Orion VoIP), Orion NetFlow Traffic Analyzer (NTA), Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker
• Enabling audible alerts (Play a Sound action) on Windows Server 2008 [Article]

  Due to restrictions on Windows service applications, the Play a Sound action is not available to SolarWinds installations on either Windows 7 or Windows Server 2008 and higher. The following procedur...

  Date Updated: 10 May, 2012 | Date Created: 11 August, 2011 | Category: Advanced Alerts (NPM), Alerts (NPM), Monitoring (SAM, formerly APM), Orion Enterprise Operations Console (EOC), Orion IP SLA Manager (formerly Orion VoIP), Orion NetFlow Traffic Analyzer (NTA), Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Troubleshooting (NPM)
• Duplicate Flows [Article]

  Explanation: There are three known scenarios in which duplicate flows occur. Scenario # 1 When customers have both “ip flow ingress” and “ip flow egress” applied to the inte...

  Date Updated: 09 May, 2012 | Date Created: 29 June, 2011 | Category: Flows (NTA), Orion NetFlow Traffic Analyzer (NTA)
• Traffic data presented as pie chart does not add up to 100% [Article]

  Issue: Traffic data pie charts are presented with a table that provides node related details. If there are sources of traffic in the table that are not atrributable to monitored nodes, those sources ...

  Date Updated: 09 May, 2012 | Date Created: 09 May, 2012 | Category: Orion NetFlow Traffic Analyzer (NTA)
• The Network path was not found error when you browse for APM performance counter... [Article]

  Orion APM performance counters will not work if the server you are trying to monitor does not meet the following conditions: The Remote Procedure Call (RPC) service on the server is started. The ...

  Date Updated: 08 May, 2012 | Date Created: 26 April, 2011 | Category: Monitoring (SAM, formerly APM)