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• How to filter EOC resources using built-in properties [Article]

  Overview Unlike other SolarWinds products, you have to look up two things i

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Orion Enterprise Operations Console (EOC), Web Console (EOC)
• IPAM Stopped scanning with an Exception in logs [Article]

  Issue: IPAM Stopped scanning with an Exception in logs. This error displays: Error message in

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Orion IPAM, Web Console (IPAM)
• Configuratiion Wizard starts in the 'default mode' during upgrade [Article]

  Issue: IPAM 2.0.1 upgrade to 3.0. After the installation the Configuration Wizard starts in the 'default mode' asking which parts to configure. R

  Date Updated: 16 May, 2012 | Date Created: 16 May, 2012 | Category: Installing, Migrating, Upgrading, Licensing (IPAM), Orion IPAM
• Editing an IP Address errors out with "Cannot insert the value NULL into co... [Article]

  Problem: Database wasn't updated properly during upgrade. Column "SubnetId" in the IPAM table "IPAM_NodeAttrData" wasn't deleted properly.

  Date Updated: 15 May, 2012 | Date Created: 13 January, 2012 | Category: Database (IPAM), DHCP (IPAM), Installing, Migrating, Upgrading, Licensing (IPAM), Orion IPAM, Security (IPAM), Services (IPAM), Web Console (IPAM)
• How does SolarWinds recognize locales and other regional settings? [Article]

  With the release of SolarWinds NPM 10.3 on Orion Platform 2012.1, SolarWinds provides localized network management. You can now view your web console and all data contained therein in your local lang...

  Date Updated: 15 May, 2012 | Date Created: 06 March, 2012 | Category: Additional Polling Engines (NPM), Additional Web Server (NPM), Additional Web Server (NTA), Additional Web Server (SAM, formerly APM), Configuration Wizard (EOC), Configuration Wizard (NCM), Configuration Wizard (NPM), Database (IPAM), Database (NCM), Database (NPM), Database (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (EOC), Installing, Migrating, Upgrading, Licensing (IPAM), Installing, Migrating, Upgrading, Licensing (IPSLA), Installing, Migrating, Upgrading, Licensing (NCM), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (NTA), Installing, Migrating, Upgrading, Licensing (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (UDT), Integration for NPM (NCM), Orion Enterprise Operations Console (EOC), Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), Reports (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Troubleshooting (NPM), Web Console, Web Console (EOC), Web Console (IPAM), Web Console (NCM), Web Console (NPM), Web Console (NTA), Web Console (SAM, formerly APM)
• How to upgrade SolarWinds Orion products [Article]

  SolarWinds Orion modules and standalone products are compatible with the s

  Date Updated: 14 May, 2012 | Date Created: 30 March, 2012 | Category: General (IPSLA), Installing, Migrating, Upgrading, Licensing (IPAM), Installing, Migrating, Upgrading, Licensing (IPSLA), Installing, Migrating, Upgrading, Licensing (NCM), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (NTA), Installing, Migrating, Upgrading, Licensing (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (SEUM), Installing, Migrating, Upgrading, Licensing (UDT), Miscellaneous (NPM), Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion NetFlow Traffic Analyzer (NTA), Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Synthentic End User Monitor
• Message: "'Orion Module Engine' service on Primary Orion must be ... [Article]

  ...ler. Cause: In SAM 5.0, this message means that the poller is not able to save all the data to the database. This can b

  Date Updated: 11 May, 2012 | Date Created: 11 May, 2012 | Category: Additional Web Server (SAM, formerly APM), Database (SAM, formerly APM), Monitoring (SAM, formerly APM)
• What CPU and memory utilization object IDs (OIDs) does Orion NPM poll? [Article]

  By default, Orion NPM polls the following CPU and memory utilization OIDs, as listed by device manufacturer. ManufacturerOID NameOID Value Cisco CiscoFreeMem 1.3.6.1.4.1.9.2.1.8.0 ...

  Date Updated: 10 May, 2012 | Date Created: 23 April, 2010 | Category: Orion Network Performance Monitor (NPM), Polling (NPM)
• SQL Database Size Monitoring [Article]

  Issue: You want to monitor the size of a database and want to be alerted on the percentage of database utilization. Resolution: Use the SQL Server User Experience Monitor. This monitor requires you ...

  Date Updated: 09 May, 2012 | Date Created: 09 May, 2012 | Category: Application Templates (SAM, formerly APM), Database (SAM, formerly APM), Monitoring (SAM, formerly APM), Web Console (SAM, formerly APM)
• I am seeing a licensing issue on my FIPS-enabled Orion, Toolset, or ipMonitor in... [Article]

  Licensing issues related to enabling FIPS may arise on installations or during upgrades of more recent versions of Orion NPM, Orion modules, Toolset, and ipMonitor. This article provides criteria for...

  Date Updated: 07 May, 2012 | Date Created: 04 August, 2010 | Category: Installing, Migrating, Upgrading, Licensing (ipMonitor), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (Toolset)
• Considerations for changing locales (Upgrading to NPM 10.3 and Orion Platform 20... [Article]

  Please consider the following when upgrading your current SolarWinds Orion installation to a localized version based on SolarWinds Platform version 2012.1. and higher: Issue: Direct upgrades...

  Date Updated: 03 May, 2012 | Date Created: 02 April, 2012 | Category: Advanced Alerts (NPM), Alerts (NPM), Installing, Migrating, Upgrading, Licensing (EOC), Installing, Migrating, Upgrading, Licensing (IPAM), Installing, Migrating, Upgrading, Licensing (IPSLA), Installing, Migrating, Upgrading, Licensing (NCM), Installing, Migrating, Upgrading, Licensing (NPM), Installing, Migrating, Upgrading, Licensing (NTA), Installing, Migrating, Upgrading, Licensing (SAM, formerly APM), Installing, Migrating, Upgrading, Licensing (UDT), Integration for NPM (NCM), Orion Enterprise Operations Console (EOC), Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion NetFlow Traffic Analyzer (NTA), Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), Reports (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Synthentic End User Monitor, Troubleshooting (NPM), Web Console, Web Console (EOC), Web Console (IPAM), Web Console (NCM), Web Console (NPM), Web Console (NTA), Web Console (SAM, formerly APM), Web Console (SEUM), Web Console Reports (NPM)
• I set up RSA SecurID Authentication and it is not working. How can I change the ... [Article]

  If you are unable to authenticate with RSA SecurID after it has beenenabled in Mobile Admin there are two options available to you. Thefirst is to uninstall Mobile Admin, remove all settings when pr...

  Date Updated: 03 May, 2012 | Date Created: 01 May, 2012 | Category: Mobile Admin (formerly RoveIT Mobile Admin), RSA SecurID, Two Factor Authentication
• I set up Radius Authentication and it is not working. How can I change the setti... [Article]

  If you are unable to authenticate with RADIUS after it has beenenabled in Mobile Admin there are two options available to you. Thefirst is to uninstall Mobile Admin, remove all settings when prompte...

  Date Updated: 03 May, 2012 | Date Created: 01 May, 2012 | Category: Mobile Admin (formerly RoveIT Mobile Admin), RADIUS, Two Factor Authentication
• SolarWinds and ASP.NET applications (WSUS, OWA, SharePoint) [Article]

  Generally, SolarWinds recommends against running WSUS, OWA (Outlook Web Access/App), SharePoint or other ASP.NET applications on your Orion server, as other ASP.NET applications may require additional...

  Date Updated: 03 May, 2012 | Date Created: 03 May, 2012 | Category: Orion Enterprise Operations Console (EOC), Orion Failover Engine, Orion IP SLA Manager (formerly Orion VoIP), Orion IPAM, Orion NetFlow Traffic Analyzer (NTA), Orion Network Atlas, Orion Network Configuration Manager (NCM, formerly Cirrus), Orion Network Performance Monitor (NPM), SolarWinds Server & Application Monitor (SAM, formerly APM), SolarWinds User Device Tracker, Synthentic End User Monitor
• Oracle on non-default ports in Mobile Admin 4.x [Article]

  If you are running Oracle databases on a port other than 1521 you need to make a change so that Mobile Admin wi

  Date Updated: 03 May, 2012 | Date Created: 01 May, 2012 | Category: Mobile Admin (formerly RoveIT Mobile Admin), Oracle
• Oracle on non-default ports in Mobile Admin 3.x [Article]

  Date Updated: 03 May, 2012 | Date Created: 01 May, 2012 | Category: Mobile Admin (formerly RoveIT Mobile Admin), Oracle
• Error when managing a Novell server: The connection between the Mobile Admin ser... [Article]

  The full error message is: The connection between the Mobile Admin server and '' timed out while attempting to manage that server. This may be due to a communication problem between the Mobile Admin ...

  Date Updated: 03 May, 2012 | Date Created: 01 May, 2012 | Category: Mobile Admin (formerly RoveIT Mobile Admin), Novell
• Unknown error java.lang.NullPointerException [Article]

  Symptoms Whenever a server is selected in the BlackBerry Client for Mobile Admin you the followingerror occurs:

  Date Updated: 03 May, 2012 | Date Created: 01 May, 2012 | Category: BlackBerry Client, Error Messages, General, Mobile Admin (formerly RoveIT Mobile Admin), Mobile Admin Clients
• I am seeing an Error 500 in the Configuration Wizard. [Article]

  This error may be seen when Windows Server Update Services (WSUS) and Orion NPM are installed and enabled on the same server. Generally, SolarWinds recommends against running WSUS or other ASP.NET ap...

  Date Updated: 03 May, 2012 | Date Created: 20 August, 2010 | Category: Configuration Wizard (NPM)
• Error message: "Digital signatures are invalid" [Article]

  This error is not caused by the application, but by a setting in the IT Policy on your BlackBerry Enterprise Server called Disallow Third Party Application Downloads. Mobile Admin is a third-party ap...

  Date Updated: 03 May, 2012 | Date Created: 02 May, 2012 | Category: BlackBerry Client, Client Installation, Error Messages, General, Installation and Configuration, Mobile Admin (formerly RoveIT Mobile Admin), Mobile Admin Clients