Welcome! Use the login menu to access:
Customer Portal
SolarWinds customers can download purchased software, renew maintenance, & more in our updated Customer Portal!
Community
After logging in, community members can rate & review SolarWinds software & participate in forums on thwack.com.
Partner Portal
SolarWinds channel partners will find all the resources they need in the Partner Portal, including exclusive partner tools.
| More

SolarWinds Knowledge Base

Error message "You do not have sufficient access to uninstall" or "The system administrator has set polices to prevent this installation" when you try to uninstall an Orion module

Resolution:

These errors occur when User Account Control (UAC) is enabled on Windows Server 2008. The following procedure addresses these issues by disabling UAC to allow you to proceed with your uninstall.

Note: It is possible to enable UAC again after uninstalling the selected Orion module.

To disable User Account Control (UAC):

  1. Using an account with administrative privileges, log on to the Windows 2008 server hosting your Orion NPM modules.
  2. Click Start > Control Panel > User Accounts.
    Note: If you have not configured the Control Panel to display in Classic View mode, you may need to click User Accounts again.
  3. Click Turn User Account Control on or off.
  4. Click Continue to confirm that you started the User Accounts Control Panel action.
  5. Clear Use User Account Control (UAC) to help protect your computer.
  6. Click OK
  7. Click Restart Now to restart your server and apply the UAC settings change.

To enable UAC again after uninstalling the selected Orion module, repeat the procedure above, confirming that the Use User Account Control (UAC) to help protect your computer option is checked.

This article applies to:
Modules of Orion Network Performance Monitor version 9.5 and higher



Related Articles

No related articles were found.

Attachments

No attachments were found.

Visitor Comments

No visitor comments posted. Post a comment

Post Comment for "Error message "You do not have sufficient access to uninstall" or "The system administrator has set polices to prevent this installation" when you try to uninstall an Orion module"

If this article does not provide the solution you need, please consider visiting our community forums on thwack or contacting SolarWinds Support. Please use the following form to provide comments that help us improve this KB article. Fields marked with an asterisk are required.

   Name:
* Email:
* Comment:
* Enter the code below:

 

Article Details

Last Updated
17th of February, 2010

Would you like to...

Print this page  Print this page

Email this page  Email this page

Post a comment  Post a comment

 Subscribe me

Subscribe me  Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF


User Opinions

0% thumbs up
(0 votes)
100% thumbs down
(2 votes)

How would you rate this answer?




Thank you for rating this answer.

Continue