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The article has been updated successfully but requires approval before it is published.No User Data Retrieved Via WMI (Windows Server 2003)
Issue:If you are running UDT on Windows Server 2003, and setup WMI retrieval of user data from a Active Directory domain controller outside of the local UDT server's domain, and using an account with limited permissions, UDT is able to connect to the remote AD controller but does not retrieve user data. Data retrieval is blocked by an implementation of the Custom Security Descriptor (CustomSD).
Solution:
The only identified workaround involves a registry edit on the domain controller, as follows:
- Open RegEdit from the Run line.
- Locate the CustomSD key (KEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Security)
- Add to the existing string the extra ACL: (A;;0x1;;;S-1-5-32-573).
- Save and exit.
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If this article does not provide the solution you need, please consider visiting our community forums on thwack or contacting SolarWinds Support. Please use the following form to provide comments that help us improve this KB article. Fields marked with an asterisk are required.Article Details
Last Updated
17th of July, 2012
