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SolarWinds Knowledge Base

An Internal Program Error occurs when pasting an existing rule.

Issue: An Internal Program Error occurs when pasting an existing rule during server setup.

To recreate:

  1. Go to the Kiwi Syslog Server Setup window by pressing Ctrl+P.
  2. Right-click on a rule.
  3. Click Copy Rule in the pop-up menu.
  4. Right-click the Rules category at the top of the tree view.
  5. Click Paste Rule to paste the copied rule.
  6. Click Apply.
  7. Paste the rule still in the clipboard without copying again using steps 4 and 5.
  8. Click Apply.
  9. Error message appears and the program shuts down.
Note: This error does not appear in each instance of the reproduced steps mentioned above. This error is sporadic.

Workaround: Do not paste a rule multiple times without copying it for each instance. Rather, go through the steps of copy, paste, copy, paste, etc. for each rule and then click OK. There is no need to click Apply after pasting. Clicking Apply after you are finished pasting your rules may reset the events needed to trigger this error.


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Article Details

Last Updated
13th of June, 2011

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