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thwack is Unreachable from an Additional Web Server

On Additional Web Servers that are configured to use a proxy, thwack resources in the web console may display "Unable to contact thwack server" errors.

To resolve this issue, add the following lines within the tags of the web.config file for the Additional Web Server:
Note: The default location of the web.config file is <Volume>:\Inetpub\SolarWinds\.

<system.net>
<defaultproxy enabled="false"></defaultproxy>
</system.net>

This article applies to: All Orion products

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