SolarWinds Knowledge Base

Category » NetWork Monitor (Toolset)

There were 17 articles found in this category:

1. Importing Devices
   Devices can be imported into NetWork Monitor by using the Fully Qualified Domain Name (FQDN) in the Host Name column. The Dynamic column should be set to True. A value must be entered in the IP Address column and you can put Unknown as this information is not used and is discarded by the system ...
2. Error message: "Unrecognized Database Format" when you try to run Network Monitor database maintenance
   The Network Monitor database may be corrupt. Not properly shutting down Windows or the Network Monitor can sometimes corrupt the database. There are a couple of ways to repair a corrupt database. Method 1 1. Close the Network Monitor tool. 2. Run the Network Monitor Maintenance (Network-Monitor- ...
3. False Down or Not Responding device or node states in Network Monitor
   The following are reasons why Network Monitor would report that the node is down when it is up: 1. The network is congested so the response time request times out before we receive a response from the device/node. 2. A device between the workstation running SolarWinds and the reported down node/ ...
4. Macros for the Network Monitor alerting engine
   The macros that can be used within the email alerts are listed below: %IP - IP Address of node %ID - Internal Node ID %NAME - Node Name %NODENAME - Node name %ACTIVE - Current status of the node (True or False) %LOSS - Current average packet loss %LASTCHANGE - Last change for this node (Node Up, ...
5. Moving Network Monitor to a new database while retaining node configurations
   To do this you will need to make sure that you have backup the C:\Program Files\SolarWinds\Engineer's Toolset\Network-Monitor.cfg. To re-install this File to the new access database, place them in the same directory as the SolarWinds application was. To be able to see and us the data in this fil ...
6. Device in Network Monitor reports "Request Timed Out" and 100% packet loss but you can still ping it successfully
   This results when a security detection system, such as Black Ice or Norton Personal Firewall, sees the Network Monitor's request as an attack on the system. Security software that does not allow mulit-threading will not allow Network Monitor to function properly.
7. Difference between warning and inactive states in Network Monitor
   Nodes being monitored by the SolarWinds Network Monitor display one of three states: Active, Warning and Inactive. These three states are defined as follows: Active - The Active state is displayed as long as the node is responding and not dropping packets. Warning - The Warning state is displaye ...
8. Error message when you try to restore the Network Monitor window after minimizing it
   Download the latest release of the Network-Monitor.exe and install on top of the current version. You can find our latest patches and fixes at http://solarwinds.net/Updates/index.htm
9. Error message: "cannot open Database created with a previous version of your application" when you try to use Network Monitor
   The database you are trying to open was created with SolarWinds 1999 or 2000 toolset. You will need to install the older Microsoft Data Access Components. (Version 2.1) You can download Version 2.1 of MDAC from http://www.microsoft.com/data/download.htm
10. Error message: "Cannot open Network-Monitor.cfg" when you try to use Network Monitor
    The Network Monitor database may be corrupt. Not properly shutting down Windows or the Network Monitor can sometimes corrupt the database. There are a couple of ways to repair a corrupt database. Method 1 1. Close the Network Monitor tool. 2. Run the Network Monitor Maintenance (Network-Monitor- ...
11. Error message: "Network Cable Unplugged? It appears that the network cable has been unplugged. Network Monitoring will be suspended until the cable is plugged back in"
    This message appears when the Network Monitor application can no longer connect to the network. This is typically the result of the cable (RJ45 connector)being physically unplugged from the PC.
12. Error Message: "Run-Time Error 384. A form cannot be moved or sized while minimized" when you are using Network Monitor
    If a Network Event occurs while the Mini Event Viewer is minimized, this error will be displayed. The October 2001 update fixes this problem. The October 2001 update can be downloaded from the following links : Professional Edition ftp://ftp.solarwinds.net/fixes/2001/Network-Monitor-PE.zip Profe ...
13. Importing nodes in bulk in Network Monitor
    Network Monitor can import a list of nodes from a number of file formats. For more details about importing see: http://support.solarwinds.net/Help/Network-Monitor/Importing.htm
14. Network Monitor doesn't send email notifications or pages
    There are a number things that you can check : 1. Is Event Notification turned on for each node ? Double-click on the problem node and make sure that the "Send E-Mail / Page Notification for events on this Node" check box is selected. For more details see Node Details. 2. Is Event Notification t ...
15. Not receiving email pages when nodes go up or down in Network Monitor
    If you are receiving other notifications but not pages, double-click on the node name and check the box that says "Send Email/Page notification for events on this node".
16. Sending Microsoft Exchange e-mail notifications from Network Monitor
    Network Monitor will work with Microsoft Exchange. Microsoft Exchange can be configured (and your's may already be configured) to receive E-Mail via SMTP. (Simple Mail Transfer Protocol). The "SMTP Gateway" is usually the IP address or Hostname of the Exchange Server. Also... you may need to con ...
17. Winsock errors when there are many email notification alerts
    If the sendmail server disconnected from the Email notification agent, the agent would be left in an invalid state. This has been fixed in the following patch. ftp://ftp.solarwinds.net/fixes/2001/SWEmailNotify.zip Unzip this file to the Solarwinds/Common directory