SolarWinds Knowledge Base

Category » Toolset (Engineer's and Standard)

There were 24 articles found in this category:

1. View Menu is not showing all available options
   The following is a fix if you are experiencing the issue of the View menu not showing Gadgets, Explorers, Tabs, External Tools, or device properties links. Exit out of Workspace Studio and ensure it is not running in the background. Navigate to \Local Settings\Application Data\SolarWinds\Dashb ...
2. The Orion Web Console is loading slowly.
   Websites in IIS, like the Orion Web Console, may load slowly if your IIS server is processing excessive connections to external websites. To diagnose and fix connections your IIS server is making externally: Download Process Monitor, a Windows process monitoring tool from Windows Sysinternals. ...
3. Installing the Toolset Integration
   In some environments in which a SolarWinds Toolset is already installed, the Toolset integration may not install automatically. The following procedure installs the Toolset integration in environments in which it has not installed automatically. Note: Manual installation is required in Internet ...
4. Customizing SSH
   Customizing SSH on Toolset Exit out of the Toolset application. Right-click the SolarWinds Toolset Integration icon on the system tray and select Exit. If you have an Orion website open, close it now. Click Start > Control Panel > Administrative Tools > Services. Select the Orion Too ...
5. Symantec Endpoint Update 158 Blocks SNMP
   ISSUE: Symantec Endpoint Protection (SEP) security update #158 released 04 October, 2011 contains an update that blocks the execution of SNMP GetBulk operations. SolarWinds products rely heavily on the ability to retrieve SNMP data using GetBulk. This update has been reported to impact ICMP as w ...
6. SolarWinds SNMP Walk: A new tool for collecting SNMP MIB walks
   From SolarWinds R&D: Troubleshooting issues may require the collection of SNMP walks. Until now, we've had to use Toolset or different 3rd party tools to collect an SNMP walk. Now, Development has provided a lightweight tool that should simplify the process of getting these SNMP walks. Bene ...
7. Toolset Features History
   Toolset Features History This document provides a listing of features and enhancements for all Toolset releases since Toolset version 9.0. Use the links in the following table to view specific releases. Toolset Versions 10.X 10.7 10.6 10.5 10.4 10.3 10.2 10.1 10 9.x 9.2 9.1 9.0 ...
8. Deprecated Switch Port Mapper
   With the introduction of the new Switch Port Mapper as part of the Workspace Studio, we have deprecated the classic Switch Port Mapper in order to maintain resource performance. The deprecated tool remains as part of Solarwinds Classic Toolset and continues to work, but it is recommended that y ...
9. RDNS values
   Try the following tests from the Switch Port Mapper Host to see if they return RDNS values: 1. Open a CMD prompt. 2. Type ping -a [ip]. Note: Where [ip] is an IP seen in the Switch Port Mapper results. 3. Type nslookup and press Enter. 4. Type set type=ptr and press Enter. 5. Type the IP spec ...
10. Toolset v10.7 Release Notes
    These release notes provide additional guidance for SolarWinds Toolset 10.7. New Features in 10.7 Toolset version 10.7 provides the following enhancements: Improved Toolset/Orion integration and security: communication between Orion and Toolset is now secure via SSL and Toolset now handles SN ...
11. Plotting method changes back to line after polling an interface
    The plotting method of a chart changes back to the default line setting once an interface is polled when using the Network Performance Monitor classic tool. This is a known issue. As a work-around, you can use the Workspace Studio Monitoring gadgets to create charts.
12. Concurrent user connections using MIB Browser
    Use SolarWind’s Engineer’s Toolset to review how many concurrent user connections are connected to your Fortigate appliance. To use the MIB Browser gadget: Start SolarWinds Workspace Studio in the SolarWinds Engineer’s Toolset folder. Click Gadgets > Tools > SNMP Tools ...
13. How many Toolset licenses do I have?
    How can I find out how many Toolset licenses I have? Login to the customer portal with your SolarWinds ID and Password. Click License Management in the left-hand pane. Scroll down the License Management page to find the SolarWinds Engineer's Toolset information. The total licenses purchased and ...
14. How to add a menu item to the menu that appears when you right click?
    The following procedure provides the steps required to add any external scripts or applications to the SolarWinds Toolset integration menu. To add a program to the SolarWinds Toolset Integration menu: If you want to add an external script to the Toolset Integration menu, save the script in an ...
15. Toolset’s Syslog Server tool Hotfix
    Toolset’s Syslog Server tool Hotfix This Hotfix addresses several issues in SolarWind's Syslog Server tool: When sending a syslog message every second message may show the following error: Cannot send Syslog message. Invalid Argument. The last octet of an address may be partially or ...
16. Saving Workspace Tabs
    Why does Workspace Studio ask me if I want to save every time I close a tab? The Workspace Studio is designed to display the Save message when you have added a new tab or you have made a change to an existing tab.
17. How do I add an SNMP v3 Node?
    This Technical Reference, Implementing SNMP v3, describes how to add SNMPv3 devices to Orion management. The paper maps the required SNMPv3 fields to the Orion dialog fields used to add an SNMPv3 node.
18. Orion installer starts then exits quietly, without any error or crash report
    An Orion product installer may launch and then terminate quietly in any of the following situations: A policy restriction is in place. A certificate mismatch is encountered A SolarWinds certificate is designated as untrusted. Your Orion server (Windows Server 2003 or Windows XP) does not have ...
19. How to capture a memory dump
    If a process appears to have a memory leak, you will need to capture a memory dump to confirm the leak. The following procedure provides the steps required to capture a memory dump. To capture a memory dump: Determine the process ID (PID), as indicated in the following steps: Open Task Manage ...
20. How Do I Use License Manager?
    A video has been created to help step people through moving a licensed product from one computer or server to another. You will stepped through parking a license, moving to another computer or server, and reusing the parked license on the new computer or server. http://www.solarwinds.com/resourc ...