SolarWinds Knowledge Base

Category » Orion NetFlow Traffic Analyzer (NTA)

There were 238 articles found in this category:

1. How To Download Latest Version of SolarWinds Products
   You can download the latest versions/hot fixes/service packs for your licensed SolrWinds products from the Customer Portal, by following the instructions given below: Using your SolarWinds Customer ID and Password, log in to the SolarWinds Customer Portal. You can find all the available produc ...
2. You Must Be a Valid Admin
   Issue After a server migration, the user cannot access the NTA settings page. The error message says "You must be a valid Admin to access the page", even if the user is logged in with an administrator account. Cause The engines database table is broken, the old engine hostname is causing a conf ...
3. Broken Engines Table: NTA Resources Show Old or No Data
   Issue After a server migration, NetFlow resources are not updated. Cause The engines database table is broken, the old engine hostname is causing a conflict. Solution To fix this issue, assign your nodes to the correct polling engine: Log in the Orion Web Console with an administrator account. ...
4. The web console may become vulnerable when nonexistent web objects are requested
   Issue: If a requested web object does not exist on your SolarWinds server, IIS may provide a detailed error report that includes the physical location corresponding to the requested URL. Resolution: The best way to close this vulnerability is to edit the SolarWinds web.config file, as indicated ...
5. Compatibility of SolarWinds Orion Products for Installation and Upgrade
   SolarWinds Orion modules and standalone products are compatible with the specific versions of SolarWinds Orion Network Performance Monitor (NPM) shown in the following tables. Standalone products do not require any other SolarWinds products to be installed. To upgrade from earlier versions of O ...
6. How to use SolarWinds Query Language (SWQL)
   What is SWQL? Semantic Web Query Language (SWQL) is a proprietary, read-only subset of SQL. Similar to SQL, you can use SWQL to query your SolarWinds database for specific network information. The following guide provides examples of SWQL syntax and valid SWQL queries. Common SQL Constructs Supp ...
7. How do I ensure a FIPS-compliant SolarWinds installation?
   Issue: A SolarWinds FIPS Compliance Check has failed. Resolution If a SolarWinds FIPS Compliance Check has failed you have the following options to ensure a successful SolarWinds installation: If FIPS-compliance is not a requirement, you can disable FIPS using the SolarWinds FIPS 140-2 Manager, ...
8. Minimum Requirements for SolarWinds Orion Platform
   The following links provide minimum requirements for SolarWinds products on the Orion platform. For more information, see the Administrator Guide, available on the SolarWinds Documentation page, for your specific product. Product Requirements Orion Platform Orion Requirements Orion Network ...
9. How do I enable FIPS?
   SolarWinds has developed the FIPS 140-2 Manager to direct you in configuring your SolarWinds software for FIPS 140-2 compliance. To configure a FIPS-compliant SolarWinds installation: Configure the server on which you have installed your SolarWinds software for FIPS compliance. For more inform ...
10. What is FIPS 140-2?
    FIPS (Federal Information Processing Standard) is a cryptographic standard developed by the U.S. government to certify the security of both software and hardware. FIPS 140-2 is the most recent version of the FIPS standard. For more information about FIPS 140-2, see "Nexus FIPS140-2 Crypto Modul ...
11. Installing SolarWinds Additional Polling Engines
    Installing SolarWinds Additional Polling Engines The following procedure installs the correct additional polling engine on your designated SolarWinds server. To install SolarWinds Additional Polling Engines: If your installation includes SolarWinds Server & Application Monitor (SolarWinds S ...
12. Orion NTA Not Receiving Flow Data from Cisco Nexus
    Explanation: Cisco Nexus devices assign a higher SNMP ifindex value (4 bytes) to their interfaces than the the field length (2 bytes) of NetFlow v5 can accommodate. As a result Orion NTA truncates the index number of Nexus devices configured as NetFlow v5. When the device is discovered the cor ...
13. Critical index fragmentation detected during database maintenance
    The following event is generated when a database maintenance task detects highly fragmented database indexes: Critical index fragmentation detected during database maintenance Highly fragmented indexes can significantly decrease database performance. For this reason, to ensure optimal performan ...
14. SQL Error: The conversion of a varchar data type to a datetime data type resulted in an out-of-range value.
    This error is typically due to the way different languages represent and parse dates in SQL Server. If English is set as your default language, SQL Server expects dates in MM/DD/YYYY format. Other languages may expect DD/MM/YYYY format. SQL Server will throw this error in the event of a mismatc ...
15. Orion NTA with SNMPv3 Cannot Collect CBQoS and Mapping Info
    Issue: Orion NTA cannot collect CBQoS and mapping information when SNMPv3 is used, authentication is set, SHA and privacy protection are AES256, and private mode is selected. If you use these settings, you can find errors about authentication in the Core.Jobs2 log file, such as: 31016: Authoriza ...
16. Memory Leak in Internet Explorer
    Issue: Using Internet Explorer to display Orion NTA results in a memory leak. If you use IE to display an Orion NTA view with the NetFlow Sources or Top XX NetFlow Sources by % Utilization resources and refresh the view repeatedly, the constant refreshing of data causes a memory shortage. Solu ...
17. NTA 3.10.0 Flow Processing Stalls, but NetFlow Appears to be Running
    Issue: Flow processing stalls, but NetFlow service appears to be running. The Web Console shows no data, even though flows are coming. Also, the Last Received NetFlow time on NetFlow Sources resource does not update. Solution: Install the SolarWinds Orion NetFlow Traffic Analyzer (NTA) Version ...
18. What kind of SQL Server licensing does SolarWinds require?
    Disclaimer: The following is our interpretation of Microsoft's licensing guidance. Be aware that licensing terms may change and differ between versions. If you have any doubt about your Microsoft® SQL Server® licensing terms, contact Microsoft. You do not need to worry about Microsoft S ...
19. Brocade Routers Not Showing in NTA
    Issue: In SolarWinds NetFlow Traffic Analyzer (NTA), some Brocade routers look like they’re working and others do not. NTA is collecting and parsing flows from some routers, but not from others. NTA generates log messages into NTA.BusinessLayer.log resembling the following: 2012-04-24 15: ...
20. Microsoft Security Bulletin: Remote code execution vulnerability in Windows Common Controls
    Issue: Microsoft has released a critical security bulletin. "Microsoft Security Bulletin MS12-027" addresses a vulnerability in Windows Common Controls that could permit remotely executed code. Specifically, the vulnerable file is mscomctl.OCX, located by default in C:\Windows\SysWOW64\. From th ...