What is a Company Site license?
A separate license (serial number) is normally required for each system that the software product is installed on. Using a Company Site license gives the license holder the authority to install and register the software product on up to 25 systems within one physical company site or building.
- How many Kiwi Syslog Daemon licenses do I need to purchase?
A single install of Kiwi Syslog Daemon can receive messages from as many devices as you like. The program is licensed on a "per install" basis which means, you only need to buy a license for each installation of Kiwi Syslog Daemon you have, and NOT for each sending device. For example, if you ...
- Cannot log into Kiwi Syslog Web Access.
Issue: You cannot log into Kiwi Syslog Web Access. When you attempt to log in, nothing happens other than the login fields clearing. Possible cause: Internet Explorer does not support the use of the underscore (_) character in the names of servers. See text and link below: Cookies on ASP pages a ...
- Syslog service will not start.
Issue: After installing a permanent license for Kiwi Syslog server, the Syslog service will not start. Running as a trial version, the service would start without issue. No errors appear in the Kiwi Syslog error log, but the Windows event viewer shows the following error: The Kiwi Syslog Server ...
- What kind of SQL Server licensing does SolarWinds require?
In general, a single Client Access License (CAL) per database in use is sufficient. For example, a typical, default Orion NPM installation employs a single database, named NetPerfMon, by default, with a single user, SolarWindsDatabaseUser, by default. In this case, a single CAL is sufficient. L ...
- Kiwi Syslog Server console will not open.
Issue: Kiwi Syslog Server console will not open, but the service continues to work without issue. Typically Windows DEP will complain about this issue, even if all Syslogd processes have been added as exclusions. Resolution: With Kiwi Syslog Server 9.2.1, upgrade Windows 2008 Service Pack 1 to ...
- Kiwi licensing concerns.
Issue: Can I buy the Kiwi Server Site license (25) and use the license in separate countries? Answer: No, it can only be used within a single site/campus. To go into different countries you will need a global license. For more information visit the website below: http://www.kiwisyslog.com/kiwi ...
- Syslogd service failed to respond
Try the following steps to resolve this problem: 1. From a command prompt, type the following to ensure connectivity: telnet 127.0.0.1 3300 Note: If you are using Windows 7/2008, you may need to install the Telnet client since it does not install automatically. 2. Disable any an ...
- Error: Connect failed: 30002: Please set your login for selected protocol.
Scenario: You try to backup your Cisco router using Kiwi Cattools and it works fine with Telnet. If you disable Telnet and enable SSH, you are able to connect to the router using the credentials in the device properties, but when you try to backup using the Kiwi software, the following error ap ...
- Syslog ODBC sample
Attached is the following zip file available for download: OBDC sample.
- Kiwi Syslog Server login accounts.
There are only the five internal accounts with Kiwi and they cannot be linked to external accounts. If you have a large number of users who want to view Syslog, you should consider using SolarWinds' Orion NPM.
- Kiwi Syslog unable to run.
Issue: When you try and run the program, you get an error similar to the one below: Resolution: Either reinstall the program on a Windows 2003 Server or edit Compatibility mode and select “Windows 2008 (Service Pack 1)," as shown below:
- Log to database causes syntax failure with SQL 2008.
Issue: Communication with SQL is failing. Even though communication has been verified, some messages are inserted while others are not. Cause: This can be caused by a non-readable character being in the message. Resolution: Perform the following steps to remove non-readable characters: In Syslo ...
- An Internal Program Error occurs when pasting an existing rule.
Issue: An Internal Program Error occurs when pasting an existing rule during server setup. To recreate: Go to the Kiwi Syslog Server Setup window by pressing Ctrl+P. Right-click on a rule. Click Copy Rule in the pop-up menu. Right-click the Rules category at the top of the tree view. Click Past ...
- Kiwi Syslog security service
When performing a network security scan, a vulnerability issue may be reported on the Windows registry key System\CurrentControlSet\Services\KiwiSysLogServer\SendData key, which is in the Network access: Remotely accessible registry paths and sub-paths policy object (Administrative Tools > Lo ...
- Enabling RFC3164 Header Information Alters Forwarded Syslog Messages
Explanation: In forwarding syslog messages, if the RFC3164 header is included, the server elides the year specification in the Date filed, adds a "Kiwi_Syslog_Server" string to the message, and includes additional Date/Time stamps. For example: [truncated] Syslog message: LOCAL7.WARNING: May 10 ...
- KiWi Syslog Server Failing to Log Events
Version: 9.x Explanation: In at least one case, after upgrade to KiWi Syslog Server 9.x, the client path to logging resources did not correctly point to \Windows\system32\KiwiEventlog.dll, preventing the processing of log data. In place of event details you see a generic message: “The des ...
- Technical Support
Need More Information? Please open a ticket if you require further assistance. Click this link http://www.solarwinds.com/support/ticket/ to Open a Ticket. The comment box below is not for creating support tickets.
- Kiwi Syslog Web Access does not work with FIPS enabled
Applies To All versions of Kiwi Syslog Server with Kiwi Syslog Web Access installed. Symptom When running Kiwi Syslog on a Windows machine with the Local Security Policy System cryptography: Use FIPS compliant algorithms for encryption, hashing and signing enabled, the Kiwi Syslog Web Access co ...
- Kiwi Syslog Web Access will not install if non-default website root is specified during install
Applies to All versions of Kiwi Syslog Server with Kiwi Syslog Web Access installed. Symptom When installing Kiwi Syslog Web Access, if you install Web Access to the default (C:) drive, but specify a different drive location for the website root (ie. D: drive), you receive the following error: ...
